Terms & Conditions

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Terms & Conditions

Please read through our easy-to-understand Terms & Conditions relating to the use of the Still Pure on-line shopping site – www.stillpure.co.za/store.  Please note that before purchasing anything off our site, you will need to tick the box confirming you agree to & are bound by these terms & conditions as laid out below.

 

Description of Goods
Still Pure manufactures and sells natural products ranging from pure essential oils, cold pressed oils, soaps and other skin products, as well as small household products such as soap holders and essential oil burners.

 

Payments

Currently all payments must be made via bank transfer (eft) into Still Pure’s bank account – the details for which are provided at checkout.  Credit card payments will be made possible shortly.  Payments are to be made in South African Rand (ZAR).  Payments must be made in full, as per the confirmed order supplied at check out.  Proof of payment must be submitted to Still Pure in the form of an email or fax, and then your order will be dispatched.  Until full payment has been received, all goods remain the property of Still Pure.  A receipt of payment is taken as confirmation of an order which then cannot be cancelled at that stage.

 

Delivery of Purchases
Subject to availability and receipt of payment, orders will be processed within a maximum of two working days.  All orders are dispatched via the Post Office, courier service or international air mail. A delivery being late is not grounds for return or refund.

You accept that in order for us to prove delivery of an order, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery.  If you have any special requests regarding the delivery of your purchase, please type them into the 'Comments' box at check out and we will do our utmost to fulfil your needs.

If a product is damaged or broken when you receive it, you must inform Still Pure within 24 hours of receiving it. We will then make arrangements for the damaged product to be returned to us and get a replacement product sent to you on our account or alternatively we may refund you in full for the damaged or broken product.

ORDERS FROM OUTSIDE OF SOUTH AFRICA - If you are a customer from outside of South Africa, please contact us directly for a quote specific to your order and your address, and we will revert to you with courier and postage shipping options.

Disclaimer
We strive to keep all information on our website as accurate and up-to-date as possible, and that all products promoted cause no harm to our customers or the environment. However, due to the possibility of human and technical error, Still Pure accepts no responsibility for the accuracy or completeness of information provided on the website. Neither can we accept responsibility for any adverse reactions that any of our products may cause. While we have taken every reasonable measure to ensure that the products sold on this website are of the highest quality and safety, the recommendations on this site are not the advice of a medical practitioner. We therefore advise the consultation of a medical practitioner if there is ever any doubt as to the use of our products.

Copyright

You may not access, display, use, download, and/or otherwise copy or distribute content obtained on the website for marketing and other purposes without the consent of Still Pure.

   

Country of domicile

This website is governed by the laws of South Africa and Still Pure chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: Still Pure, On the Square, Sarel Cilliers Street, Riebeek Kasteel, 7307, South Africa.

 

Changing the Terms & Conditions

Still Pure may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

Company Information

This website is run by Essential Distillation Equipment CC based in Riebeek Valley, South Africa

Telephone / Fax: +27 (0)22 448-1387

Email: info@stillpure.co.za

 

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